This FAQ covers ‘Terms and Conditions’ and describes what Eclips Media Guard is simply. Please read it carefully then create your account only when you accept Eclips Media Guard’s functionality and limitation. Thank you very much.

General

  • What does ‘Eclips’ stand for?
  • Electric Blue Industries Copyrighted and Licensed Image Protection Service. Also it is a double-meaning of Eclipse that can be observed only when several conditions are fulfilled.

    How to use, Set-up, Encode, Decode

  • What is ‘encode’?
  • Encode is to convert (information or an instruction) into a particular form.

  • What is ‘URL that you allow to display image/video’?
  • URL of the page on which you would like to display your image. When you’d like to grant the image displayed on every page under http://hogehoge.com, input ‘http://hogehoge.com’. When you’d like to grant the image displayed on any pages under a folder http://hogehoge.com/folder/ input ‘http://hogehoge.com/folder/’ there. When this field is left blank, the encoded data is allowed to be decoded on whichever website.

  • What is ‘Expiration date and time’?
  • Expiration date and time of decoding. When an Eclips Media Guard encoded image is tried decode after this expiration date and time, Eclips Media Guard service doesn’t decode it no matter of other conditions. You can set date 1 year away.

  • What is ‘Watermark’?
  • a pattern of bits inserted into a digital image, audio or video file that identifies the file’s copyright information (author, rights, etc.). The name comes from the faintly visible watermarks imprinted on stationery that identify the manufacturer of the stationery. The purpose of digital watermarks is to provide copyright protection for intellectual property that’s in digital format.

  • What is ‘decode’?
  • Decode is to convert (a coded message) into intelligible language.

  • Any tips to make decode time shorter?
  • The smaller data size becomes, the faster decoding finishes. There are softwares that compress JPEG image data without loosing image quality. We recommend you to compress/minimize image data with such software as JPEGmini before encoding it.

  • I got an encoded data that was smaller in data size than it was?
  • It’s because Eclips Media Guard encoder removes Exif data fields in your original image data, and also optimize image data by re-compressing it at 80% data size using our original algorithm. These, depends on the original image data, can make data size 60% smaller than the original image data as a result of encoding.

  • Does Eclips Media Guard work with all the device and browsers?
  • Not 100%. We have confirmed that Eclips Media Guard works with ‘Google Chrome’ ‘Microsoft Edge’ ‘Mozilla Firefox’ ‘Apple Safari’ on both of PC and Mobile. Market share by these 3 browsers occupies almost 95% so we believe we cover enough.

  • Is there any tips with my web-server in using Eclips Media Guard?
  • Please do not reject http/https access from Eclips Media Guard server’s domain; electric-blue-industries.com. This is because Eclips Media Guard servers access source images/videos encoded before decoding them.

  • Does Eclips Media Guard work properly with my images/videos stored in my Google Drive?
  • No. It doesn’t work. This is not because of Eclips Media Guard’s limitation but Google drive itself varies url of data so they are not used for ‘web contents folder’.

  • Nothing is displayed when I open Eclips Media Guard encoded image in my PC.
  • You are right. It is as expected. Eclips Media Guard encoded images can’t be viewed without our java script working with browsers, so you can not view decoded image stored in you PC.

  • What happens when I apply Eclips Media Guard with an image that is not encoded?
  • Eclips Media Guard applies only several light protection to it.

  • Can I use Eclips Media Guard with a SNS?
  • It depends on SNS. You can do it when your SNS service accepts you to describe Java Script statement in your posts. Most of web service providoers are not happy to let you do that because it also means that evil users can inject malware into their SNS service. Our Java Script, of course, doesn’t harm them at all, but it’s natural for them to let you do it after their deep consideration and inspect of our code.

  • Can I use ECL!IPS for a site that requires login authentication?
  • Yes you can. Although it depends on which authentication method you use, you can do it when you use ‘Basic Authentication’ method with your web-server. When you generate Auth Code then place it in your HTML img/video tag, our server use them in login your server.

  • Can I use Eclips Media Guard for an Intranet site?
  • Basically not. But we are ready to offer such complicated functionality. We do it only when a NDA is made.

  • Can I list multiple source for video tag?
  • No. Only one src assignment is supported in single video tag.

  • What happens when I change my registered email address to Eclips Media Guard?
  • Imaged you encoded with your old email address will not be decoded any more. It is because Eclips Media Guard identifies the owner of image to be decoded by associating email address in image data with user’ email address registered. When you change your email address registered, Eclips Media Guard regards the owner of an image being decoded ‘vanished’.

  • Any chance that my Eclips Media Guard account gets deleted w/o pre-notification?
  • Yes there are such cases. We may delete 60-days unused non-subscription accounts so we can keep our data-base clean.

    Security, Robustness, Strength

  • Can you say an Eclips Media Guard image is never ever breached?
  • No. Eclips Media Guard mitigate risk of your image getting copied and reproduced, but we can not say it ‘100%’, because of the reasons described below.

  • Can we manually decode an encoded image/video practically?
  • Very hard. Our encoding algorithm is mathematically so strong that even the latest High-Performance-Computer requires decades and 10s million $ to breach it.

  • Which standard represents security strength of Eclips Media Guard?
  • ‘RSA 4096-bit’ does.

  • Are pre-encoded or post-decoded images/videos stored in Eclips Media Guard servers?
  • No. We do not save/store any of your images in our servers. All the unencoded data handled with Eclips Media Guard service evaporate right after being processed.

  • Does Eclips Media Guard prevents search-engines from gathering encoded images?
  • Yes. We do not decode your encoded images/videos when search engines crawl your site.

  • Does Eclips Media Guard do anything Exif and GPS data stored in images?
  • Yes we do. We, in encoding your images/videos, remove all information stored in yours that may be able to let viewer identify you.

  • Does an image/video encoded with Eclips Media Guard store my personal information?
  • eMail address only. Also it is encoded so it will not be shown to anybody other than Eclips Media Guard admin.

  • Eclips Media Guard can’t prevent viewers from taking screenshots, right?
  • Correct. But each decoded image can have an watermark consists of time-stamp and client-ip-address. So, when a viewer upload a screenshot of decoded Eclips Media Guard image, then viewers will be able to identify who posted it online. We are ready to identify who it is systematically.

  • Can viewer hide his/her identity using a proxy server?
  • It will not be successful. We record not only the host that is sending a request to us, but actual client machine that is sending requests to us behind the proxy server.

  • Why we haven’t have this service?
  • Good question. We believe it’s not pertaining to IT feasibility but to reasoning on online business profitability. Most of business online are appreciating income by displaying online adv. This service is a game-changer for whole of them so most of business have been keen rather in displaying advertisement than in securing individuals’ online life.

    Fee, Charge, Payment, Up/Downgrade, Cancel

  • Can I check how it works before getting charged?
  • Yes you can. Just creating your account gives you ‘100 calls/month’ of free usage. Please make sure how Eclips Media Guard works with your system before making a subscription.

  • What is ‘call’ you say with this service?
  • When your encoded image is sticked on a web-page and to be displayed, viewer’s web-browser send a request to Eclips Media Guard server for decoding the image. Eclips Media Guard counts number of call by image owner. Eclips Media Guard add your call count when your image is decoded and displayed as a result of a call.

    How can I cancel my subscription?

    After login your account, you see a ‘subscription’ menu on the right side of your account page. You can find ‘cancel subscription’ link there.

  • Can I upgrade/downgrade plan?
  • Yes you can do both of upgrade and downgrade.

  • How do you calculate fee when upgraded/downgraded?
  • Proportional division by day.

  • What payment options do you offer?
  • Monthly recurring payment with PayPal.

  • What day of month do you charge on my PayPal account?
  • The 1st day of each month.

  • What happens when you can’t make successful charge on my account?
  • We will retry charge several times, 10 days max, and suspend your account when unsuccessful finally. Your images associated with your account will not be decoded properly in such case.

  • Do you refund when I request it?
  • 10% Yes and 90% No. It depends on the reason you do it.